Terms of Service

1. Eligibility and Business Use

You must be at least 18 years old and legally capable of entering into a contract. You may use the Service only for lawful business or professional purposes in the United States. You are responsible for ensuring that your use of the Service complies with laws and professional obligations applicable to you and your business.

2. Accounts and Workspaces

You must provide accurate, current information and keep it updated. You are responsible for safeguarding account credentials and for all activity under your account and workspace. You must promptly notify us at info@quantummarketing.biz if you suspect unauthorized access or misuse.

A workspace owner or administrator may invite users, assign permissions, access workspace information, and remove users. If your account is provided through a business, that business may control the workspace and the Customer Content associated with it. You are responsible for choosing appropriate permissions and for the actions of users you authorize.

3. Subscription Plans and Payment

Paid features require a subscription. The plan, price, billing interval, included features, and usage limits shown at checkout or on the applicable order page form part of these Terms. Fees are stated in U.S. dollars unless otherwise indicated.

Payments are processed by Stripe. You authorize us and Stripe to charge the payment method you provide for subscription fees, applicable taxes, and other authorized charges. You must keep payment information current. We do not receive or store your complete payment-card number.

If a payment fails, we may retry the charge, request an updated payment method, restrict paid features, or suspend the account after providing reasonable notice. You remain responsible for accrued and unpaid amounts.

4. License to Use the Service

Subject to these Terms and payment of applicable fees, we grant you a limited, nonexclusive, nontransferable, non-sublicensable, revocable right to access and use the Service during your subscription for your internal business purposes.

You may not copy, sell, resell, sublicense, distribute, rent, lease, reverse engineer, attempt to derive source code from, interfere with, or create competing products from the Service except to the limited extent a restriction is prohibited by applicable law. You may not remove proprietary notices or use our branding without written permission.

5. Customer Content

“Customer Content” means information, files, records, communications, contacts, lead data, notes, appointment information, and other material that you or your authorized users submit to the Service. As between you and Quantum Marketing, you retain ownership of Customer Content.

You grant us a limited, worldwide, nonexclusive right to host, copy, transmit, display, modify for technical formatting, and otherwise process Customer Content only as reasonably necessary to provide, secure, maintain, support, and improve the Service; comply with law; and enforce these Terms. This right lasts only as long as necessary for those purposes, subject to retention requirements and backup cycles.

You represent that you have all rights, permissions, notices, and lawful bases needed to collect Customer Content and provide it to the Service. You are responsible for responding to requests from your customers, leads, employees, and other individuals whose information you place in the Service.

6. Restricted Information

Unless we expressly agree otherwise in writing, you must not use the Service to collect, store, or transmit highly sensitive or specially regulated information, including:

• Social Security numbers, government identification numbers, or authentication credentials belonging to other people;
• complete payment-card numbers, card verification codes, or bank-account credentials;
• protected health information subject to HIPAA or medical records;
• biometric identifiers, precise geolocation histories, or information about children under 13; or
• information whose storage in the Service would violate law, contract, professional duty, or a person’s rights.

7. Acceptable Use

You may not, and may not permit others to:

• use the Service for unlawful, fraudulent, deceptive, harassing, discriminatory, or abusive activity;
• send spam or communications that violate consent, telemarketing, or marketing laws;
• upload malware or content that infringes intellectual property, privacy, publicity, or other rights;
• probe, scan, test, bypass, or disrupt security, authentication, rate limits, or access controls;
• access another customer’s account or data without authorization;
• use automated means to scrape or extract the Service except through authorized features;
• use the Service to develop, benchmark, or train a competing product without written permission; or
• misrepresent your identity, affiliation, results, or communications.

8. Data Export and Deletion

After a paid subscription ends, the workspace owner will have 30 days to request or complete an export of available Customer Content using supported export tools or by contacting info@quantummarketing.biz. Access during this period may be limited to export and account administration.

After the 30-day export window, we may delete or de-identify Customer Content from active systems without further notice. Deleted information may remain in encrypted backups for a limited period until those backups are overwritten under ordinary retention schedules.

We may retain information when required by law, needed to resolve disputes, prevent fraud or abuse, or enforce agreements. You are responsible for exporting information you wish to keep before the window expires.

9. Privacy and Data Processing

Our Privacy Policy explains how we handle personal information associated with accounts, website use, billing, and the operation of the Service.

When we process personal information contained in Customer Content on your behalf, you determine why and how that information is used, and we act as a service provider or processor to provide the Service, subject to applicable law.

You are responsible for providing legally required notices and obtaining legally required consent from the individuals whose personal information you submit to the Service.

10. Third-Party Services

The Service relies on third-party services, including Base44 for application infrastructure and Stripe for payment processing. Third-party services may have their own terms and privacy practices.

We are not responsible for third-party services outside our reasonable control, but this does not limit obligations that applicable law places on us. Integrations or third-party features may change or become unavailable.

11. Our Intellectual Property

The Service, software, interface, designs, documentation, branding, and related materials are owned by Quantum Marketing or its licensors and are protected by intellectual-property laws. Except for the limited license granted in these Terms, no rights are transferred to you.

If you provide suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use it without restriction or compensation, provided we do not publicly identify you as the source without permission.

12. Confidentiality

Each party may receive nonpublic information that a reasonable person would understand to be confidential. The receiving party will use confidential information only to perform or receive the Service and will protect it using reasonable care.

Confidential information does not include information that is public through no breach, already lawfully known without restriction, independently developed, or lawfully received from another source.

A party may disclose confidential information when legally required after giving notice where permitted.

13. Service Operation and Changes

We aim to provide a reliable Service, but we do not promise uninterrupted or error-free operation. Maintenance, security events, third-party failures, internet conditions, and events outside reasonable control may affect availability.

We may modify, add, or discontinue features. If a change materially reduces the core paid functionality of your current plan, we will provide reasonable notice when practicable.

We may provide preview, beta, or experimental features that may change or stop at any time and may be subject to additional terms.

14. Suspension and Termination

You may stop using the Service and cancel as described above.

We may suspend or terminate access if you materially breach these Terms, fail to pay fees, create a security or legal risk, or use the Service in a way that could harm us, other users, or third parties. When reasonably possible, we will provide notice and an opportunity to cure before termination.

We may terminate the Service for business reasons by providing reasonable advance notice and, if required, a prorated refund for prepaid service that will not be provided.

Provisions that by their nature should survive termination will survive, including payment obligations, ownership, confidentiality, disclaimers, liability limits, indemnification, disputes, and data-retention provisions.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” QUANTUM MARKETING DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR SUITABLE FOR EVERY BUSINESS OR REGULATORY REQUIREMENT. YOU ARE RESPONSIBLE FOR BUSINESS DECISIONS, CUSTOMER COMMUNICATIONS, LEGAL COMPLIANCE, AND MAINTAINING APPROPRIATE EXPORTS OR BACKUPS OF IMPORTANT INFORMATION.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER QUANTUM MARKETING NOR ITS SERVICE PROVIDERS WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED THAT SUCH DAMAGES WERE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF QUANTUM MARKETING ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO QUANTUM MARKETING FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not exclude liability that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

17. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Quantum Marketing and its contractors from third-party claims, damages, judgments, losses, and reasonable costs arising from your Customer Content, your unlawful or unauthorized use of the Service, your communications with customers or leads, or your material breach of these Terms.

We will provide reasonable notice of a covered claim and allow you to control the defense, except that you may not settle a claim in a way that admits fault by or imposes obligations on us without our written consent.

18. Governing Law and Disputes

These Terms are governed by Illinois law, without regard to conflict-of-law principles.

Before filing a claim, each party agrees to send written notice describing the dispute and to attempt in good faith to resolve it for at least 30 days. Notices to Quantum Marketing must be sent to info@quantummarketing.biz.

Unless applicable law requires otherwise, any legal action arising from these Terms or the Service must be brought in a state or federal court located in Illinois, and each party consents to personal jurisdiction there.

Nothing in this section prevents either party from seeking temporary or injunctive relief to protect accounts, confidential information, security, or intellectual-property rights.

19. Changes to These Terms

We may update these Terms to reflect changes in the Service, law, security practices, or business operations. We will post the revised Terms and update the effective date.

If a change materially affects your rights or obligations, we will provide reasonable advance notice through the Service or by email. Continued use after the effective date of revised Terms constitutes acceptance, except where applicable law requires additional consent.

20. General Terms

These Terms, the Privacy Policy, and any order or plan details presented at purchase are the entire agreement regarding the Service and replace prior discussions about the same subject.

If there is a conflict, an expressly agreed written order controls over these Terms for that conflict.

You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, reorganization, sale of assets, or transfer of the Service.

Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue.

Headings are for convenience only. Electronic communications and signatures satisfy written requirements to the extent permitted by law.

21. Contact Information

The Service is operated by Nicholas Potter, an Illinois sole proprietor doing business as Quantum Marketing.

Email: info@quantummarketing.biz